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Posting a job, choosing a vehicle, getting quotes, scheduling pickups.
Browse articles →Live GPS, driver chat, ETA updates, photo proof of delivery.
Browse articles →Cash, wallet, invoices, receipts, business accounts.
Browse articles →Goods-in-transit cover, claims, the damaged-goods process.
Browse articles →Application process, payouts, ratings, vehicle inspections.
Browse articles →How to cancel, refund timelines, no-show policies.
Browse articles →The eight questions we get most often, briefly answered.
Post your job and verified drivers nearby send competitive quotes. You see price, vehicle, rating and ETA, then pick the one that works — usually under five minutes.
Every driver passes a background check and submits a valid licence, vehicle registration and goods-in-transit insurance certificate before activation.
MovR handles home & office moves and large single-item deliveries — furniture, appliances, household and office goods. Hazardous and prohibited goods aren't allowed.
Cash on delivery or in-app wallet. Card and more digital options are rolling out — you'll see them in the app first.
Live GPS, status updates and in-app chat from the second a driver accepts the job to drop-off.
Open the booking in-app and tap "Live chat with driver". If they don't respond within 5 minutes, tap "Escalate to dispatch" — a human picks up.
Cancellations before driver pickup are free. After pickup, refunds are evaluated case-by-case — usually back in your wallet within 48 hours.
Take photos at drop-off and submit the claim in-app within 24 hours. Goods-in-transit insurance covers up to R 100,000 with the upgrade.
The journeys people take most — with screenshots.
Active deliveries get priority. Phone, WhatsApp or email — pick the channel that suits you. Average reply under 4 minutes.