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Posting a job, choosing a vehicle, getting quotes, scheduling pickups.
Browse articles →Live GPS, driver chat, ETA updates, photo proof of delivery.
Browse articles →Cash, wallet, invoices, receipts, business accounts.
Browse articles →Goods-in-transit cover, claims, damaged-goods process.
Browse articles →Application process, payouts, ratings, vehicle inspections.
Browse articles →How to cancel, refund timelines, no-show policies.
Browse articles →The eight questions we get most often, briefly answered.
Dispatch is open every day. Average response under 4 minutes during operating hours.
Contact dispatch →Post your job and verified drivers nearby send competitive quotes. You see price, vehicle, rating and ETA. Pick the one that works — usually under five minutes.
Every driver passes a background check and submits a valid licence, vehicle registration and goods-in-transit insurance certificate before activation.
Furniture, construction materials, appliances, office equipment, parcels and documents. Hazardous and prohibited goods aren't allowed.
Cash on delivery or in-app wallet. Card and more digital options are rolling out — you'll see them in the app first.
Live GPS, status updates and in-app chat from the second a driver accepts the job to drop-off.
Open the booking in-app, tap "Live chat with driver". If they don't respond in 5 minutes, tap "Escalate to dispatch" — a human picks up.
Cancellations before driver pickup are free. After pickup, refunds are evaluated case-by-case — usually back in your wallet within 48 hours.
Take photos at drop-off and submit the claim in-app within 24 hours. Goods-in-transit insurance covers up to R 100,000 with the upgrade.
Walk-throughs for the journeys people take most — with screenshots.
Active deliveries get priority. Phone, WhatsApp, email — pick the channel that suits you.