Active deliveries get priority. Average response under four minutes during operating hours.
Whether you've got an active job, want to partner with us, or you're a journalist on deadline — pick a channel.
HQ is Joburg. Operations hubs in Cape Town & Durban. Field dispatch in Pretoria.
The three things people ask most. Full help centre has 40+ articles.
Open the booking in-app, tap "Live chat with driver". If they don't respond in 5 minutes, tap "Escalate to dispatch" — a human picks up.
Cancellations before driver pickup are free. After pickup, refunds are evaluated case-by-case — usually back in your wallet within 48 hours.
Take photos at drop-off and submit the claim in-app within 24 hours. Goods-in-transit insurance covers up to R 100,000 with the upgrade.