How quickly can I get a response to my inquiry?
We typically respond to email inquiries within 2 hours during business hours. For urgent matters, please call our support line or use the live chat feature in the app.
Can I track my submitted request?
Yes! After submitting your inquiry, you'll receive a confirmation email with a reference number. You can use this number to track the status of your request.
Do you offer support in multiple languages?
Currently, we provide support in English and Afrikaans. We're working on expanding our language support to include isiZulu and other local languages.
Can I schedule a phone call with support?
Absolutely! When submitting your inquiry, mention that you'd prefer a scheduled call, and our team will contact you at your preferred time.
